Require technical assistance
after hours?
For assistance outside regular hours.
Call us toll-free: 1-866-427-1223
We want to
hear from you, always.
Please don't hesitate to ask questions or share comments.
Require technical assistance
Lost or Stolen Cards?
Please report your lost or stolen card
immediately by calling your branch or
toll-free: 1-888-963-2000
Contact Us
Tel: 604-654-2000
Toll-free: 1-888-963-2000
Fax: 604-586-5156
Telephone Banking
Tel: 604-582-5494
Toll-free: 1-866-582-5494
Visa Cardholder Service
Canada & US: 1-855-341-4643
International Collect: 1-647-252-9549
Email Us
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Banking Support
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Holiday Hours
Report a Lost or Stolen Card
If your card is lost, stolen, or captured by an ATM machine immediately contact us at:
Member Card
Monday to Friday 10am-5pm, Saturday 10am-3pm
604-654-2000, or toll free in BC 1-888-963-2000
For assistance with lost or stolen cards outside regular business hours, please contact:
1-888-895-4897
VISA Service
Available every minute and day of the year:
Canada and US: 1-855-341-4643
International Collect: 1-647-252-9549
Resolving your complaint.
At Community Savings, we treat people the way we want to be treated. We appreciate you feedback and are committed to resolving your concern. We’re ready to listen about how we can do better.
Branches & ATMS
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