We’re here to help you through this.

Crisis management and support for the unexpected

Unplanned events can take their toll, emotionally and financially.
When something unexpected happens, we can help you navigate your finances, so you focus on what matters most.

Crisis management can help with

Job Changes

Losing a job or having your hours cut can quickly make monthly bills seem overwhelming.

Parental leave

With new expenses and less income, a new baby can make managing your finances harder.

High-interest debt

During difficult times, people often rely on their credit cards, but high interest adds up fast.

Death or illness

Sudden death or illness in the family can give way to a mountain of unexpected bills.

Every problem has a solution.

Helpful Hands Program

As a member, you’re not alone. If it ever becomes difficult to keep up with monthly bills, we can help. We can get you over the hurdle, offering support until you feel good about your finances again.

We provide financial relief in cases of unforeseen hardship by helping you:

Postpone loan payments for up to three months
Temporarily switch you to interest-only payments
Postpone service fees for up to three months
Redeem non-redeemable term deposits early
Consolidate your debt into one low-interest loan
Secure a line of credit for access to funds at a low rate
Optimize your accounts to keep fees low
Extend your loan’s amortization period (on a monthly basis)
Blend and extend your mortgage to take advantage of lower rates

You don’t have to go it alone.

We know it’s hard to ask for help, but when you’re ready, we encourage you to talk with us. We’ll help you take the next step by tailoring a solution that works for you, so you can start feeling good about your finances again.

Let’s chat